For the latest safety guidelines, please review our enhanced venue protocols at www.fillmoremb.com/safety-guidelines.
For all ticketed events, please note the following updated policies:
Face coverings are strongly recommended for fans who are not fully vaccinated, unless actively eating or drinking, per CDC guidelines.
To reduce staff contact with guest belongings, note our Clear Bag Policy:
Fillmore Miami Beach Box Office Hours:
Normal Business Hours: Tuesdays and Thursdays from 11am-6pm.
On Show Days: 2 hours prior to door time and closes when the headliner takes the stage.
All tickets sold at the box office have a $5 service charge per ticket.
Due to the ongoing global pandemic, and to protect the health and safety of our guests and venue staff members, the box office at The Fillmore Miami Beach will be open on-day-of-show only. If you’d like to purchase tickets, please visit us at www.livenation.com. If you’re looking to obtain a refund for a show that was either canceled, postponed or rescheduled, please visit us at www.livenation.com/refund for more information. We look forward to seeing you at our next show at The Fillmore Miami Beach.
Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.
No, tickets are available only for shows at The Fillmore Miami Beach at the Jackie Gleason Theater. To purchase tickets for other venues, please visit www.livenation.com. Applicable service and venue fees will apply.
Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void.
There are many pay lots as well as limited street parking in the downtown area that are within walking distance to the theater. In addition, there is a large municipal parking garage nearby (at the corner of 17th Street and Convention Center Drive - 1 block from the theater). For most shows, cash only valet parking is available at our front drive for $25.00 per car, plus gratuity.
Yes, there are two ATM machines - one on the lower level and one on the second level in the lobby.
GA Tickets stand for General Admission. This means there are no assigned seats. These areas are on a first come, first served basis. These areas include both standing and seated areas.
Once the General Admission standing areas (Pit) have reached capacity, guests will be directed to seated areas in the orchestra. The Fillmore suggests early arrival for all general admission shows for best opportunity to have a spot in standing areas (Pit). COME EARLY!
Depending on the show Early Entry ( Fast Lane) may be available via Ticketmaster.com.
No. Once inside the building there is no exit and re-entry.
Yes, valet parking is offered for every show at the Fillmore Miami Beach and select Gleason Room shows at a cost of $25. This is available for purchase online at Ticketmaster.com prior to the show. Due to these pre sales, drive up valet is subject to availability.
The Fillmore suggests pre purchasing this to ensure a valet spot for your vehicle.
Children of all ages are welcome (with an admission ticket) at family oriented concerts and performances. Appropriate adult supervision may be required.
Non-family oriented concerts and performances may not suitable for young children, and venue management reserves the right to refuse admission for any reason, including concerns about safety.
Children of any age may NOT attend a "18 " or "21 " concert or performance.
We can provide interpreters for the hearing impaired at no charge. However, we need to be contacted in advance. Please contact out box office to schedule one.
305- 673 -7300
For private bookings or corporate events, please email The Fillmore Miami Beach Sales Team or call 305.938.2505
Photography is not permitted at the majority of shows at the Fillmore Miami Beach at the Jackie Gleason Theater. Some bands permit non-professional point and shoot cameras, provided that they are used without a flash. Professional photography equipment (with detachable or zoom lenses) is never permitted without an appropriate media or photo pass.
Requests for media credentials should be handled through an artist's management company directly.
Artists typically will not be able to accommodate specific requests, out of fairness to all fans. Please do not contact the Fillmore Miami Beach with this type of request.
This is a smoke free facility. An outdoor smoking section is available during most shows. Vaping is not allowed indoors.
The Fillmore Miami Beach at the Jackie Gleason Theater is ADA accessible. For information regarding ADA seating, please call 888.598.4299 or visit our box office.
No, we cannot sell you someone else's tickets.
The Box Office at the Fillmore Miami Beach at the Jackie Gleason Theater is located at the theater (1700 Washington Avenue). Will Call is only available for pick up on the day of the show.
The Box Office at the Fillmore Miami Beach at the Jackie Gleason Theater accepts the following forms of payment: Visa, MasterCard, American Express and Discover. Cash is currently not being accepted. A photo ID is required for all credit card payments
Please have proper picture I.D., credit card, and confirmation number to pick up your tickets so our staff can make sure that your tickets end up in your hands. Will Call is only available for pick up on the day of the show.
Yes, we have many full service bars located inside the facility. Patrons of legal drinking age are welcome purchase alcoholic beverages after showing a photo ID for age verification.
The following items are prohibited for all shows: weapons, alcohol, drugs, selfie sticks, lawn chairs, laser pointers, skates, wallet chains, spiked jewelry/belts, banners, backpacks, flyers, beach balls, Frisbees, fireworks, sparklers, video equipmen laptops and tablets. Recording equipment is prohibited at most shows, at the performer's discretion.
CLICK HERE to see a complete list of Restricted Items.
Items recovered from shows are collected at the administrative office at The Fillmore Miami Beach at the Jackie Gleason Theater. If you notice you are missing an item during a show, please check with our ushers for assistance. To check on the status of a lost item, please contact TrentonBanks at TrentonBanks@livenation.com
Yes, guests who have a small amount of UN-OPENED snacks such as a snack size pack of cookies, etc. are allowed to bring this item in.
Applications are available at The Box Office at the Fillmore Miami Beach at the Jackie Gleason Theater.
Stop by our box office from Monday - Friday from 11:00AM to 6:00PM, Saturday & Sunday (show days only) from 12 noon with extended hours for evening performances.
Feel free to e-mail us by clicking here or by calling us at 305.673.7300 to speak to a venue representative or to leave a voicemail.